Vitrerie des Experts / Glass Experts offers standard UPS Ground shipping to all major Canadian cities. Some oversized items purchased online may not be eligible for shipping via standard UPS Ground shipping service. Please contact us for oversized orders directly at Please do not hesitate to contact us for any special delivery requests.

In-store pick-up

You have the option of ordering products online and receiving them at our store by clicking ‘Ship to store’ at checkout.

This service is free of charge. Any possible resulting delay variations wil be due to the availability of the products ordered with our suppliers.

Customer service will contact you by email or phone call as soon as your order is ready to be pick-up. Please wait for this email or phone call before you come in to collect your order and please have a valid photo ID or the payment card used on hand when you come to pick up your order.

Order tracking number: Once your order has been processed, you will receive a confirmation email including a link to standard UPS Ground shipping service to track your order.

Shipping costs

We calculate shipping charges by weight and size of the item. To determine your shipping costs for an item(s), add the item to the Shopping Cart. The shipping charges will be displayed in the Shopping Cart before any credit card information is required.

Please be informed that $6.99 packaging and handling fee will be added to the orders that are less than $50.00. If your product requires cutting, $9.00 cut cutting fee will be added to the items that require cutting. We do not ship to locations outside of Canada.